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Privacy Policy

Last updated: March 11, 2026

1. Information We Collect

We collect information you provide directly—such as your name, email address, phone number, and organization—when you fill out a contact form, request a demo, or subscribe to communications. We also automatically collect usage data including IP address, browser type, pages visited, and referring URLs through cookies and similar technologies.

2. How We Use Your Information

We use collected information to respond to inquiries, provide requested services, improve our website and offerings, send relevant communications (with your consent), and comply with legal obligations. We do not sell personal information to third parties.

3. Data Sharing

We may share information with trusted service providers who assist in operating our website and delivering services, subject to confidentiality agreements. We may also disclose information when required by law or to protect the rights and safety of Guideway Care and its users.

4. Data Security

We implement industry-standard security measures including encryption, access controls, and regular audits to protect your information. As a HIPAA-compliant and SOC 2 certified organization, we adhere to rigorous data protection standards.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may limit certain website functionality.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us at [email protected].

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call 888.986.3638.