From Intention to Completed Action
Every solution we offer is powered by our Motivational Patient Guidance framework — nine behavioral techniques that transform patient interactions from routine touch points into measurable next steps. Not engagement. Activation.
Explore Patient Activation →
Uncover What's Really in the Way
Our Activation Agents use the Stressor Inventory process to surface non-clinical blockers — transportation, finances, fear, confusion — and mobilize solutions before patients even ask. Removing barriers is where activation actually happens.
Explore Barrier Resolution →
The Right Nudge at the Right Moment
Our Enterprise GPS platform continuously monitors each patient journey, builds motivational profiles, and selects the next best action in real time — escalating to human Activation Agents when empathy matters more than efficiency.
Power of "Why" →
Intelligence Layered Into Every Interaction
AI doesn't replace our clinical and activation expertise — it amplifies it. From predictive risk scoring to real-time sentiment analysis and automated follow-up triggers, our AI layer ensures no patient slips through the cracks.
Explore Hospitals & Health Systems →
Explore Practices →
Explore FQHCs & Community Health →
Explore Payers & Health Plans →
Is your practice answering the phones in a timely and compassionate manner? Does lack of proper phone management interfere with your patients getting the proper care they deserve? Every call missed hurts not only your revenue, but more importantly your reputation. Don’t gamble when it comes to patient engagement. Let MDnetSolutions full-service, boutique orthopedic call center solve these problems for you.
As a seamless extension to your practice, our orthopedic call center provides the timely and compassionate assistance your patients need. We handle scheduling appointments right into your current scheduling book and we perform appointment reminders and rescheduling. Because our trained staff is here to serve, your patients speak to a live enthusiastic voice, eliminating the need to leave a message after hours or during high-volume call times.
Not only do we provide your patients with top-notch scheduling services, MDnetSolutions also offers you a 24/7 NurseLine, providing access to a nurse triage servic, providing access to a nurse triage service staffed by professional RNs. Your patients are engaged around the clock, as our professionally-trained, HIPAA-compliant staff handles each call with dedication and compassion.
24/7, full-service, boutique orthopedic call center
NurseLine
When your practice teams with MDnetSolutions, your patients are always connected to you. Reach out and connect with us today. Be sure to visit our booth #27 at OrthoSummit 2014 and schedule a demo. Together we can transform patient care.