From Intention to Completed Action
Every solution we offer is powered by our Motivational Patient Guidance framework — nine behavioral techniques that transform patient interactions from routine touch points into measurable next steps. Not engagement. Activation.
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Uncover What's Really in the Way
Our Activation Agents use the Stressor Inventory process to surface non-clinical blockers — transportation, finances, fear, confusion — and mobilize solutions before patients even ask. Removing barriers is where activation actually happens.
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The Right Nudge at the Right Moment
Our Enterprise GPS platform continuously monitors each patient journey, builds motivational profiles, and selects the next best action in real time — escalating to human Activation Agents when empathy matters more than efficiency.
Power of "Why" →
Intelligence Layered Into Every Interaction
AI doesn't replace our clinical and activation expertise — it amplifies it. From predictive risk scoring to real-time sentiment analysis and automated follow-up triggers, our AI layer ensures no patient slips through the cracks.
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After spending last weekend with a group of clinicians, administrators and healthcare executives at the Interdisciplinary Conference on Orthopedic Value-Based Care, one thing is clear: Bundled payments implemented by Medicare’s Comprehensive Joint Replacement program are shaking up the foundation of how every stakeholder must address joint replacement therapy.
The Comprehensive Joint Replacement Program represents much more than reimbursement reform — value-based care is transforming how healthcare is delivered, leaving many wondering how to best position themselves to maximize revenue and mitigate risk.
With so many stakeholders involved, it seems extremely complicated to identify and manage the drivers of expenses that CJR seeks to control. The first step to a sound bundled payment strategy begins with an examination of current processes and realignment to create a multi-disciplinary and team-based system of coordinated care that is centered around the patient. Then, the data shows that most of the variation in episode costs, and thus the opportunity for improvement, can be tracked to post-acute care (PAC) utilization. Optimizing this portion of the episode is a key focal point for hospitals operating under CJR regulations, and tracking metrics associated with this recovery period is core to any successful CJR strategy.
There are three important metrics related to PAC that should be analyzed to help identify and eliminate the barriers to maintaining healthy margins when subject to bundled payments for joint replacements.
With the five year long trial of Comprehensive Joint Replacement Program bundled payments not even a year old and uncertainty surrounding the future of healthcare policy with the newly elected administration, many healthcare providers have not begun learning how to best comply with these changes. As of now, CMS remains committed to using alternative payments for 50 percent of all Medicare reimbursement by next year, and most hospital leaders believe value-based care is here to stay. It makes sense to begin planning for this eventuality because it involves redesigning processes and care delivery, and results in better outcomes and a better patient experience.
At Guideway Care – Sequence To Activation, we believe that simple low-cost technology solutions that provide real-time insight into how patients are recovering from surgery are beneficial to all healthcare providers, whether they are working within CJR requirements or simply dedicated to providing the highest quality care and reducing expenses.
Let us show you how you can increase patient satisfaction, lower costs, and position for value-based care changes associated with Comprehensive Joint Replacement program.