Virtual consults put the spotlight on new health communication tools Written by web_developers on April 27, 2012. Posted in Manage. No Comments on Virtual consults put the spotlight on new health communication tools Gone are the days when picking up the telephone or getting in the car and driving to the office are the only ways to communicate with your healthcare provider. Thanks to abundant access to new video conferencing technology, patients can now video conference with their providers from the comfort of their home, a.k.a. telehealth or virtual visits. The most recent case of success with virtual visits comes from the U.S. Department of Veterans Affairs. According to a recent article, the VA is considering a proposal to waive co-pays for patients when they participate in telehealth visits. The VA could be paving a way for healthcare providers as a leader in video technology and electronic patient experience. In its proposal, the VA says it “hopes to make the home a preferred place of care.” In doing so, the VA is recognizing that not only is telehealth a better patient experience, but also a large cost-saver to both parties, and therefore would make telehealth eligible to waive associated cost to patients. Communication is an integral part of patient management. Whether meeting for the first time or conducting a follow-up, patients’ needs come first. And that means convenience, comfortability, and often finances. Virtual visits meet those needs. Telehealth, however, doesn’t exclusively benefit the patient. Through telehealth, health care providers have the ability to hear and see their patients — in contrast to holding conferences via phone only — and can get a better idea of the progress a patient is making. They also save time and stress when trying to fit consults and follow-ups into a block of busy appointments every day. Virtual visits through patient portals are the way to communicate with patients today. And they don’t require much. With simple technology and the right training, health care providers can be telehealth users in no time. Don’t miss out on this opportunity to communicate with your patients through a method that’s convenient and comfortable to them. Call MDnetSolutions today to learn more about integrating virtual visits into your practice — 888-986-3638.
Interactive Learning Startup Top Hat Monocle Wants To Turn Your Homework Into A Tournament Written by web_developers on March 19, 2012. Posted in Other. No Comments on Interactive Learning Startup Top Hat Monocle Wants To Turn Your Homework Into A Tournament Over the last few years, we’ve seen technology start to play an increasingly disruptive role in both primary and secondary education. There’s still a long, long way to go, but schools are becoming more receptive to integrating mobile, web, and cloud technologies as a means to improve the learning experience in and out of the classroom. As more and more startups jump into the game, we’ve seen a rise in “blended learning,” which aims to increase the productivity of teachers and students through the strategic integration of technology into the classroom. If you attended a university with large classes, you may be familiar with those hand-held clickers that professors use to take polls from students during class discussions. One Canadian startup, called Top Hat Monocle has been using the old clicker model as an entry point into university classrooms, as it attempts to bring that model a serious dose of more modern technology — with some gamification to boot. To do so, the startup is capitalizing on the profusion of laptops and mobile devices among university students, having built a web and mobile-based classroom response solution that looks to give students a more engaging in-class experience while giving professors realtime feedback on the degree to which their students are understanding the material. For those unfamiliar, Top Hat lets professors take advantage of polls, quizzes, and interactive demonstrations in class, while allowing students to participate on any device they own, whether it’s a smartphone, a feature phone, an iPad or a laptop. For those with feature phones, Top Hat offers an SMS-based response system, while all others access its platform through the web. Students can ask questions during lectures without interrupting teachers and get instant feedback from other students. Those answers are then saved, allowing them to monitor their own progress, study past work, etc. That’s where Top Hat is looking to go beyond just being a simple polling mechanism for higher education. Professors can offer interactive demos students can watch on their laptops or smartphones in class, or save for homework, choosing from a library of pre-existing demos or designing their own. They can ask open-ended questions and reward students for participating or helping each other out, upload and share files (course notes, lab materials, etc.), and take advantage of the fact that Top Hat automatically grades and tracks all answers submitted in its “Gradebook.” Professors can access the tool on their desktops, integrating the system into their presentations to display poll results, demos, etc. as they lecture. This means that there’s no hardware to buy or install, and the on-boarding process is fairly simple. And this is how Top Hat is gaining entry into higher ed classrooms: Rather than selling its product to universities themselves, they’ve been using a direct sales force to go straight to teachers, side-stepping the software pricing model by offering the solution for free to teachers, while charging students to use it. In a sense it’s an alternative (or replacement) to textbooks, and it’s pretty affordable for students at $20 a semester or $38 for five years. And it seems to be working. While the startup initially launched in 2009, it’s largely flown under the radar, in spite of finding some decent traction over the last year. After raising over $1 million in early angel funding, the startup now has over 60,000 paying customers in over 75 universities. It grew its team to 22, while managing to remain profitable, as it saw $1.4 million in revenues for 2011, which represented 500 percent year-over-year growth. The executive team said they expect to hit $4 million in revenues by 2013, and are currently raising a second round of venture capital to support that growth. But, perhaps more important than that, is the fact that professors are loving the tool because it replaces “clickers” with a much more useful suite of tools that make their jobs easier, while the startup reports that classes have seen a 3 to 5 percent improvement in their average grades. In the big picture, higher education is an easier market for Top Hat to target, with shorter sales cycles as universities largely operate on the semester system — as compared to high school and K-12, where classes tend to run over longer periods of time. What’s more, at the university level, professors have a bit more freedom in choosing the material, setting curriculum, and choosing what types of technologies to integrate into the classroom experience. There Top Hat can have a greater influence on the learning experience: “All told, we really want to own the relationship between the teacher and the student,” said CEO Mike Silagadze and CRO Andrew D’Souza. Providing classrooms with an easy-to-integrate solution that makes learning more interactive, more fun, and more social, the startup has opened the door, and there’s obviously a lot more it can add to that experience once it has the trust of students and professors and has truly shown that its model is effective in hiking engagement levels. That’s why, just as we’ve seen so many other consumer-facing startups and companies do — across verticals — Top Hat is looking to introduce some game-ification into the mix. The team has developed a feature called the “Tournament Homework Module,” which it’s testing in beta now and hopes to launch publicly in the next month. As the name suggests, it turns homework into a week-long competition, or tournament, in the hopes that bringing game dynamics to problem sets and workbooks will increase the retention of material, raise grades, and maybe make homework a little more fun. It works like this: Professors set up a question bank and a tournament question bank, and leading up the tournament (let’s say at the end of the week), students practice questions from the first set and receive practice scores. On the day of the tournament, students log in and are automatically paired with other students at their level of ability, proceeding through rounds of problem solving, until there’s a winner. The top five are publicly displayed. While this may irk some, the idea is that knowing that they will be publicly competing with winners to be displayed on a class scoreboard incentivizes students to actually practice problem sets and learn the material. So far, the executives say, the response has been “remarkable,” and apparently students and professors are going for it. It will be interesting to see how classrooms across the country react to this kind of game-ification. If the way the rest of the web is going is any indication, it may not be long before tournaments are popping up at your alma mater. Let us help you reach your target market by providing you with the latest in education technology for websites. At MDnetSolutions we have the tools available to help you integrate online seminars and online consults on your website. If you’re interested in more information or a demo please contact Carol O’Dell at [email protected] or 888.986.3638. Source
From Waiting Rooms To eVisits Written by web_developers on March 3, 2012. Posted in Manage. No Comments on From Waiting Rooms To eVisits Nobody likes to drive to the doctor’s office and sit for an hour or more in the waiting room to see a physician, especially if the visit is for something routine like a chronic illness check-up or a prescription renewal. Most physicians aren’t fond of these routine appointments either. They take valuable time away from patients that truly require face-to-face attention and treatment. Why then hasn’t the Internet been leveraged more as an interaction medium between doctors and patients? The technology certainly exists to connect patients with their physicians virtually via email, Web chat, or teleconference. However, these technologies have not been widely adopted in healthcare because 1) several security and patient privacy concerns exist regarding online doctor/patient interaction, and 2) physicians aren’t being paid adequately for these services. Let’s take a closer look at each of these technology adoption barriers. Online Interaction Raises Patient Privacy & Security Concerns While most Americans routinely leverage Web sites like WebMD to search for health information, online interactions with actual physicians carry much tighter security protocols. Doctor/patient interactions via the Internet or telephone must comply with HIPAA (Health Insurance Portability and Accountability Act) privacy rules. This requires a secure Web portal with high-levels of encryption to ensure a hospital or physician’s office does not accidentally expose sensitive patient data to outside parties. Building this infrastructure can require a significant technology investment from the physician community — one that many are reluctant to make due to inadequate reimbursement. Insurers Must Recognize The Value Of eVisits In a recent article in the Los Angeles Times titled “The Doctor’s Inbox,” author Lisa Zamosky states that less than 5% of doctors communicating online with their patients are being paid to do so by insurers. The fact is that most major insurers, including Medicare, don’t currently reimburse physicians for clinical consultations conducted via the Internet or teleconference. However, this is slowly beginning to change. Some larger insurers including Cigna and Aetna are beginning to compensate doctors for online and telehealth consultations. Payment for these virtual services averages about $30 per visit, as compared with $75 to $100 for in-office appointments. This trend is likely to continue as the federal government and state governments are beginning to create new payment incentives for virtual doctor/patient consultations. For example, 12 states currently have laws requiring health plans to pay for telemedicine services. Furthermore, the federal government has provided more than $6 billion in telehealth incentives as part of ARRA (The American Recovery and Reinvestment Act). Online doctor/interactions are typically recognized as part of a telehealth initiative. The Benefits Of eVisits Hopefully, as reimbursement practices for eVisits improve, so will the adoption of the enabling eVisit technologies. Doctor/patient interactions via the web and telehealth have shown great promise in overcoming a variety of healthcare challenges. For example, combining virtual consultations with in-office visits can help physicians see more patients throughout the day. This not only provides the doctor with the potential to make more money, but it also can help physicians address an influx of newly insured patients under healthcare reform. The option for patients (particularly chronically ill patients) to receive virtual consultations from their doctor can also create powerful customer loyalty advantages. Convenient eVisit services can be the differentiator that helps attract new clientele to your offices, while keeping current patients happy. If you’re interested in more information about virtual consultations for your practice, MDnetSolutions is here to help. We can answer all your questions about virtual consultations for your website and work with you on creating a more effective marketing plan for your practice. Learn more about virtual consultations by contacting Carol O’Dell at [email protected] or 888.986.3638. Source
Why should you have a custom Facebook page? Written by web_developers on February 13, 2012. Posted in Connect. No Comments on Why should you have a custom Facebook page? By now I’m sure just about everyone is aware of the fact that it’s a good idea for your small (or large) business to be on Facebook. It’s a great vehicle for brand expansion that will give you both a larger net presence and a new channel to interact with clients, other businesses and anyone else who might stumble across your Facebook page. However, after a while just about every business’ Facebook fan page starts to look the same. So, how do you create a Facebook experience that will stick with your users? A custom landing page is a great way to give your brand’s Facebook page a personality beyond the standard wall, info and photo tabs. It can be as simple as an eye-catching graphic with a clear call-to-action, or as complex as a multi-page mini store. Now that Facebook allows page administrators to implement custom pages using iframes, instead of their proprietary FBML application, just about anything can be added to your landing page to enhance a user’s experience with your brand on Facebook. Check out a couple examples that will help get your thought process rolling: The Threadless Facebook page is a great example of adding a new layer of interactivity. Users are given the opportunity to ‘Like’ and comment on individual designs as well as browse new additions to the Threadless catalog, which works very well in the social context of Facebook. Taco Bell also does a great job of offering exclusive content and a more interactive experience on their custom Facebook pages. Through providing access to non fast food related content they are able to connect with a demographic who might not otherwise consider checking out the Taco Bell facebook page. Another interesting use of Facebook comes from Motorola. They take the interactivity a step further by offering customer support through Facebook. Not only does this offer customers the chance to connect more directly with Motorola, but it also allows users to connect to each other and create a community around Motorola. Finally, check out what we did with the Elevated Third facebook page. A Facebook landing page isn’t a replacement for a full-featured, search engine optimized website, but it is a great opportunity to reach a new audience through a powerful and extremely popular medium. If you’re going to put the effort into creating a unique landing page for your brand, be sure to leverage the social plugins Facebook provides to help you drive traffic there. With a variety of plugins, ranging from the simple Like Button to integrated comments and registration, there are plenty of ways to integrate your main website and Facebook landing page to be sure your brand gets the exposure it deserves.
Shopping Days Are QR Days As Scanning Triples in 2011 Written by web_developers on February 1, 2012. Posted in Uncategorized. No Comments on Shopping Days Are QR Days As Scanning Triples in 2011 People are getting into the mobile scanning habit, according to the latest quarterly report from code enabler ScanBuy. The maker of the popular ScanLife platform and code program manager for Starbucks, Home Depot and Coca-Cola saw more scans in Q4 2011 than it had in all of 2009 and 2010 combined. For 2011, the ScanLife system saw a 300% increase in the number of scans. The biggest scanning days of the holiday season corresponded with the top retail shopping days, Black Friday and the two days following Christmas. The company says over 3 million more people were added to its network of ScanLife-enabled scanning apps in Q4. According to CEO Mike Wehrs, over 15 million people use the ScanLife system. “We process scans for tens of thousands of unique QR codes per month, plus over 800,000 unique UPC codes per month,” he says. Wehrs estimates that ScanBuy touches 15% to 20% of U.S. mobile users who are scanning codes. And this past season, those scans were going to consumer packaged goods. While retail had traditionally been the leading category for 2D mobile code campaigns, ScanLife saw the CPG category scale five spots to become the top source of code campaigns in the last quarter. Retail was second, entertainment third, editorial fourth and wireless fifth. Not surprisingly, given the strength of CPGs, packaging was the most popular place for codes last season. Print media — formerly the most popular type of code placement — is now #2, with the Web (#3) rising in popularity, followed by activations made on outdoor advertising and direct mail pieces. The rise of code placement on Web sites is connected to app distribution, as many of these prompts are shortcuts to app downloads. The demographics of code scanning remain decidedly male (63%). But as smartphone accessibility widens, the age range for the common scanner broadens. The 25- to-34-year-old segment is now responsible for 28% of scans, compared to 35-44 (22%) and 18-24 (22%). Only 17% of scans come from users 45 and older. The year-end bump for iPhone ownership was reflected in the ScanLife results, where scanning from the Apple phones was up 10 points to 39%, still leaving Android with a 50% share. BlackBerry is down to 6% of scans from 20% only a year ago. Wehrs says the growth in code use is coming from all sides. “The number of scans per user has been increasing, but the primary driver of the growth is the volume of new QR codes being published by marketers,” he says. In a recent survey of 100 marketers by ScanBuy, half said they were already using 2D codes and 86% said they planned to do do in the future. Want to learn more about mobile websites and QR codes? MDNetSolutions has the answers for you. Contact Carol O’Dell at [email protected] or 888.986.3638. Source
Why you need an optimized mobile website Written by web_developers on January 26, 2012. Posted in Connect. No Comments on Why you need an optimized mobile website Do you really need a mobile website? The short answer to that is Yes. Most of your patients have a mobile phone, right? If you want to control how your brand appears there, then you need an optimized mobile version of your website. Let MDnetSolutions design a mobile website for you that is easy for prospective patients to find, view and use. We can customize your site to allow visitors to sign up for a seminar, make an appointment, or get directions to your location quickly and easily. And with set-up prices starting as low as $249, there’s no reason not to Go Mobile! With a mobile website from MDnetSolutions, your patients will see you. Now. Learn more about our affordable mobile websites by contacting Carol O’Dell at [email protected] or 888.986.3638. To visit the MDnetSolutions mobile website, scan the QR Code below. Need a scanner for your smart phone? Download a free scanner app to your mobile device by going to either iPhone app or Android app. If you’re viewing this from your mobile, click here to check out our mobile website!
Do you know the benefits of having a mobile website? Written by web_developers on January 21, 2012. Posted in Connect. No Comments on Do you know the benefits of having a mobile website? People are searching on their mobile phones more and more nowadays. In fact, in some countries such as Japan, there are more searches done on a mobile phone than on a computer. So what does this mean for your business? Well, if your company does not have a mobile ready website, then chances are you are not being seen when your customer base is looking for you. Many regular websites will translate to be seen on smart phones, however they can often times be more difficult to navigate than a mobile ready website and there is only so much zooming in and out that a user is willing to do. Some websites don’t translate at all. Meanwhile, mobile ready websites are streamlined and work perfectly on a user’s phone. Typically people searching with their mobile phones have a higher intent to buy, so why would you want to place any obstacle in their way that would keep them, from buying from you? Many times mobile searches are done while the user is out of his or her home and away from a computer. There is a chance that if they cannot access your website, they will check it out later when they are home, however there are many things that can hinder that. For instance, your competitor may have had a mobile ready website and earned their business, or they simply forgot by the time they got home. Another new benefit to mobile ready websites is that Google is now sending out Googlebot to specifically crawl through mobile sites to help determine their rankings. This is great because a huge percentage of your traffic comes from Google, so you definitely want to be well loved by them. Having a mobile website means that you can engage with your customers where they are looking for you and it means that you will find favor with the search engines. How can you deny your business this boost? Need more information on mobile websites? We’ve got the answers! Contact MDNetSolutions today to get all the details. Source
QR Codes and Mobile Websites, a Match Made in Heaven! Written by web_developers on January 13, 2012. Posted in Connect. No Comments on QR Codes and Mobile Websites, a Match Made in Heaven! Happy 2012 to Everyone! We’re starting the New Year off with the perfect idea of combining two of the latest technological advances and how you can make them work for your practice. Throughout the year we’ll be sharing other great ideas on ways to make your practice grow, so stay tuned! It seems like everyone has a website and certainly everyone has a cell phone, but not that many practices have a mobile website and we’re wondering why that is. Have you ever tried to navigate your website on your cell phone? If your website is not optimized for a mobile device, you’re probably looking at itsby-bitsy type and struggling to figure out how to make sense of it all. Once your website is optimized for a mobile device, there’s a way to drive people there that’s quick and easy – the QR code! Having a QR code that scans to your mobile website is a terrific idea on many fronts! Your visitors can sign up for a seminar, access the seminar location via a quick click to a map and even make an appointment, all in an easy-to-read mobile format. Or they can call you with a simple push of a button. Want to provide access to a procedure video they can watch from their mobile phone? No problem! Have an idea for shotgun marketing? QR codes are great for that flyer at your seminar, water bottle or t-shirt – put a QR code on it so people can quickly point and shoot. So give it a try and scan our happy QR code above! We can build your mobile website for you and get your QR codes set up pronto! In fact, call 888.986.3638 and mention this email and get 20% off of our $249 one-time set up fee! From there, it’s simply $59 a month to host your mobile website and QR code. And for a limited time, if you scan our happy QR code above, you’ll receive a 50% discount off of the set up fee! If you don’t have a QR code scanner and you have an iPhone or Android, you can download a free scanner app to your mobile device by going to either iPhone app or Android app. Already viewing this from your mobile phone? Click here to go to our mobile website. The simple QR code and your mobile website – a match made in Heaven! Want to learn more about how MDnetSolutions can help your practice grow? Contact Carol O’Dell at [email protected] or 888.986.3638.
Sequence Health Annual Showcase at ASMBS 2011 Written by web_developers on June 27, 2011. Posted in Company Overview. No Comments on Sequence Health Annual Showcase at ASMBS 2011 ATLANTA – June 10, 2011 – Sequence Health will feature its newest comprehensive marketing and multimedia solutions at the 28th Annual Meeting of the American Society for Metabolic and Bariatric Surgery (ASMBS) June 12-17, 2011, at the Gaylord Palms Hotel and Convention Center in Orlando, Florida. Located in booth 519, Sequence Health will showcase several new marketing solutions specifically designed for bariatric and medical practices, including medical call centers, search engine optimization, medical online seminar design, and patient tracking. Sequence Health is also a leading medical Website designer, providing a myriad of services for medical practices, hospitals, manufacturers and other healthcare businesses. Sequence Health specializes in developing sophisticated and dynamic Websites for bariatric practices. Each Website is custom built for each practice and includes such functionality as online seminars, patient portals, message boards, social networking communities and blogs. Sequence Health also creates engaging online multimedia, including video and podcasts to help improve Website affinity and brand loyalty. The audience at ASMBS will include surgeons, primary care physicians, nurse practitioners, registered nurses, technicians, psychologists, registered dietitians, and many other professionals from around the country and abroad who are actively involved in their respective practices’ purchase decisions. This year’s ASMBS meeting will allow them to examine Sequence Health’s newest advances in patient tracking and seminar technology. During the ASMBS event, Sequence Health will also feature presentations on the latest techniques in Web marketing, such as the patient portal, a customized service which allows patients to log in and track their results. Guest speaker, Lauren Bailey, RD, is the owner of NutriSource, a consultation service for bariatric surgeons, cardiologists, family practitioners, physical therapists, and pharmacists among others. Lauren will discuss NutriSource’s Patient Portal powered by Sequence Health. Lauren has a certificate in Adult Weight Management Training and is a member of the American Dietetic Association, the American Society for Bariatric Surgery and the Obesity Action Coalition. NutriSource’s customized patient portal offers video educational consultations, health risk assessments, and secure direct patient-physician communication pathways. According to Lauren, the Patient Portal took her business to the next level by allowing her team to put their patients first. Other topics covered at the event include: search engine optimization, online seminars, Leadtracker™, patient tracking, and medical call center. Sequence Health’s online seminars eliminate the frustration sometimes associated with the in-person symposium. Bariatric practices see immediate ROI with medical online seminar design, a feature that allows potential patients to learn about bariatric procedures from the comfort of their own homes. Sequence Health’s Leadtracker is the ultimate, comprehensive software program used to fully manage the lead capture to surgery process. It can be integrated into existing systems and Websites. Practices can easily manage and track reminders, follow-ups and communications with this innovative package, not to mention insurance information, co-morbidities and other pertinent data. Medical call centers are an integral part of the patient communication process, and Sequence Health’ Bariatric Call Center delivers proven improved patient retention wherein skillful Practice Representatives handle initial patient intake, seminar registration, and consultation appointments, ensuring a positive patient experience with quick, courteous and friendly service. Round off these informative solutions with Sequence Health’s Search Engine Marketing presentation, which is geared to put practices at the top of search engine results, and the week is shaping up to be an exciting and informative glimpse into how Sequence Health keeps practices ahead of the game. To learn more about Sequence Health and its participation at the ASMBS Annual meeting, please visit Sequence Health.
Practice Marketing Essentials for 2011 Written by web_developers on January 3, 2011. Posted in Connect. No Comments on Practice Marketing Essentials for 2011 Difficult economic conditions and changes in insurance laws have made strong marketing efforts an increasingly high priority for many medical practices. While most physicians are well aware of this fact, determining what measures to take and how to take them can be difficult. The following are a few suggestions to help your medical practice make the most of its marketing budget in the coming year. Have a Plan in Mind As the old adage goes, “those who fail to plan plan to fail.” Make sure you have a specific plan of action to be enacted throughout the course of the year. Changes may be necessary as time goes on and new information is gathered, yet it is better to have a clear direction and to make adjustments as needed. Remember the Many Forms of Promotion Advertisements—print, online and other media ads—are a powerful tool in spreading your practice’s message, but keep in mind that there are many other ways to catch the eyes of potential patients. Articles, press releases, blogging and search engine optimization are among the methods capable of boosting your reputation. Know Your Unique Strengths There is probably something that your practice does better than its competitors. Perhaps you serve an area that others do not, or maybe you offer a relatively new procedure. Whatever your competitive edge is, incorporate it into your market research. For example, if your treatment is shown to be especially helpful to patients with diabetes, you may wish to learn about the consumer behaviors of the diabetics in your community. Keep the Lines of Communication Open Make sure you take advantage of opportunities to communicate with potential patients with whom you’ve made contact as well as your current patient population. Direct mail and email messages can be used to welcome patients, remind them of upcoming appointments or even wishing them well on their birthdays. These may seem like small gestures, but research has shown that efforts by healthcare providers to communicate with patients are significantly effective. To find out more about Marketing Essentials for a better 2011, contact MDnetSolutions today.