Insights & Resources
Sequence to Activation
The latest thinking on patient activation, behavioral science, AI-enhanced triage, and what it takes to close the engagement gap.

How Mobile Health Clinics Make Care More Accessible to Vulnerable Patients
Mobile health clinics have been used for decades, particularly in the developing world, in order to provide low or no-cost care to vulnerable populations. Due to the healthcare situation in the US, they number about 2,000 as of 2017.
A CDC report found that about 17% of patients do not have acc…

Impact of Social Media on Healthcare Businesses
When social media first came to the scene in the early 2000s, nobody expected that it would become a mainstay of our lives. But now that social media platforms are used by billions of people around the world, governments and businesses of all types have had to adapt.
One of the major impacts th…

Patient Retention Strategies for Reducing Leakage
Patient volume is one of the most important metrics for your practice. Making sure that there’s a steady flow of patients is paramount for keeping your business alive.
But the most important source of patient volume comes from patients who have already visited you in the past. Current patients…

How To Increase Patient Engagement with Patient Portals
Patient portals are used commonly by hospitals and medical practices that want to provide patients with an easy, secure way to access their electronic health records (EHR). They also help the practice, as patients who use the portal no longer have to use your staff’s time to access medical records…
4 Secrets To Effectively Market Doctors’ Offices & Medical Practices
Most doctors get into medicine to save lives and make a real impact on their communities. They did not go into medicine because they wanted to run a business. The problem is that medical practices are businesses, and they need to be run as such if they’re going to succeed. Part of running a busine…

What Causes Physician Burnout? Can It Be Avoided?
It’s no secret that doctors have a tough job. Despite this, most physicians are happy and proud to call themselves medical doctors. For this reason, the subject of physician burnout has been studied and explored by many people, including physicians themselves, who are looking to find a solution to…

The Impact of Technology in the Healthcare Industry
The healthcare industry is known for being somewhat slow to adapt new technologies, but this reputation is simply untrue. Healthcare has actually taken on some new technologies much earlier than other, larger industries have. And these technological advances have made great strides in the fields o…

How Telemedicine is Transforming Healthcare in 2020
As of this writing, the COVID-19 pandemic has been going on for almost a year. In this time, we’ve seen medical practices shift from entirely in-person approaches to having most of their services available virtually.
Telehealth is nothing new: it’s existed since landline telephones were first a…
4 Tips To Grow Your Medical Practice
If you’ve recently opened up a new medical practice, let us first say: Congratulations! You’ve taken your first step from physician to medical entrepreneur. This is an exciting step in your life and, hopefully, will be the first of many great things to come for your new business.
You might have…

Why Do Patients Miss Medical Appointments? How To Reduce No Shows
Having patients miss their appointments can represent a large expense for a medical practice. It wastes time, it lowers revenue, and it often throws off the entire rhythm of the organization! It’s important to understand why patients miss their medical appointments, though. This way, you can imple…

How To Improve The Patient Experience
When a patient walks into a doctor’s office, they do so with a feeling of apprehension and anxiety. Patients have grown accustomed to a poor patient experience. They expect to be told to wait for a long time after their appointment’s scheduled time. They expect a cold, uncaring doctor and are prep…

How To Attract More Patients & Increase Patient Volumes for Your Medical Practice
Medical practices, at the end of the day, are businesses that need adequate numbers of patients in order to operate profitably and smoothly. It’s not enough to be an excellent physician; medical practices need to be visible and trusted in order to attract patients.
So what are some tactics to i…