What Is Workflow Automation in Healthcare? What is workflow automation?
Posted by Jeff Tormey on August 26th, 2021 | 4 weeks agoWhat is workflow automation? Workflow automation is leveraging technology to allow repetitive workflows to be completed on their own. Workflow automation is used in almost …
Key Elements of Transitional Care Management
Posted by Jeff Tormey on August 22nd, 2021 | 1 month agoWhat is transitional care management? Transitional care management is the set of services provided to a patient to help them transition from being in a …
Important Tools That Can Help You Improve Patient Engagement
Posted by Jeff Tormey on August 16th, 2021 | 1 month agoWhy is patient engagement important in healthcare? The goal of boosting patient engagement is to improve the effectiveness of the healthcare services you offer. Patient …
How to Measure Patient Satisfaction in Healthcare
Posted by Jeff Tormey on August 9th, 2021 | 1 month agoWhy is patient satisfaction important? In healthcare, competition for the share of the wallet of patients is increasing, making it even more important to keep …
Essential Call Center Metrics and KPIs to Track for Success
Posted by Jeff Tormey on August 2nd, 2021 | 2 months agoKPI stands for Key Performance Indicator and it is a metric that you establish to measure a certain aspect of success. In this case, the …