Renu Chopra at The Outsource Blog mentions the benefits of using an outsourced call center:
“The main benefits of outsourcing call center outsourcing services is cost saving that can be derived from the reduction in overhead and labor costs required to host in-house call center. Call center allows a business to reduce the labor and infrastructure costs and the associated expenses by outsourcing work to any outside organizations that specialize in call center management activities.”
MDnetSolutions offers a US-based, HIPAA-compliant medical call center that functions as an extension of your healthcare practice. Contact us today to learn how our patient care representatives can give your practice a voice.