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Category: Healthcare Companies

Measuring the Impact of Multilingual Support on Patient Satisfaction

Measuring the Impact of Multilingual Support on Patient Satisfaction

Posted by Jeff Tormey on November 20th, 2025 | 3 weeks ago

In today’s increasingly diverse healthcare landscape, effective communication is more than a courtesy, it’s a cornerstone of quality care. As patient populations become more linguistically …

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Navigating Healthcare Call Centers Compliance and Security Challenges

Navigating Healthcare Call Centers Compliance and Security Challenges

Posted by Jeff Tormey on November 14th, 2025 | 4 weeks ago

In today’s rapidly evolving healthcare landscape, call centers play a critical role as the first point of contact between patients and providers. As patient expectations …

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Healthcare Hashtags to Help You Increase Engagement on Social Media: A Guide

Healthcare Hashtags to Help You Increase Engagement on Social Media: A Guide

Posted by Jeff Tormey on October 24th, 2025 | 2 months ago

Social media has become a cornerstone of modern healthcare marketing, providing an accessible platform to share information, build trust, and strengthen patient relationships. The right …

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10 Ways To Make Patient Scheduling Easy Through Your Call Center

10 Ways To Make Patient Scheduling Easy Through Your Call Center

Posted by Jeff Tormey on October 17th, 2025 | 2 months ago

In the fast-paced healthcare environment, efficient scheduling is essential to maintain patient satisfaction, optimize staff workload, and reduce administrative errors. A well-organized call center appointment …

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Healthcare Storytelling: Using Narratives to Transform Patient Care

Healthcare Storytelling: Using Narratives to Transform Patient Care

Posted by Jeff Tormey on August 25th, 2025 | 4 months ago

Stories are one of the most powerful ways humans connect and make sense of the world. In healthcare, stories take on an even greater importance. …

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