There is no shortage of statistics that explain the indisputable fact that CJR and orthopedic surgery patients are increasingly turning to online resources to find …
With last fall’s release of the new bariatric accreditation standards by the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP), a significant numbers …
In recent weeks, we’ve discussed medical call centers (which are also sometimes called healthcare call centers, hospital call centers and healthcare contact centers) in two …
One of the many challenges of ensuring your healthcare organization’s longevity and profitability is to regularly adopt new technologies and best practices—which, after such adoptions, …
Earlier this month, we published a blog, “Prefacing Our New Outsourced Medical Call Center White Paper” which provided an overview of the soon-to-be-launched Outsourced Medical …
