Blogs
How HIPAA Compliance Works In Health Call Centers
When it comes to healthcare call centers, compliance is of the utmost importance. Whether a company you work with provides...
Read MoreThe Difference Between Contact Center And Call Center
There is a lot of talk today about call centers and contact centers when it comes to medical services. While...
Read MoreThe Importance Of A CRM That Is HIPAA Compliant
The healthcare industry is constantly going through changes. Technology is a fantastic tool that helps you streamline your health services...
Read MoreTypes of Call Forwarding In A Healthcare Call Center
When it comes to call forwarding, there are a lot of aspects to consider for the healthcare industry. For context...
Read MorePaid Search Tips Healthcare Organizations Need to Know
Online search has become a much more competitive field in recent years. This is especially true for the healthcare industry...
Read MoreHow A Missed Call Can Impact Business For Healthcare Organizations
Running any kind of business requires excellent customer contact methods. This is especially true for healthcare, where the stakes are...
Read MoreThe Importance Of Cloud-Based Call Center Solutions
Managing a healthcare call center can be a burden for medical programs. That’s why outsourcing it to a professional firm...
Read MoreCall Transfers vs. Call Forwarding: Key Differences
Healthcare call centers have to handle a large number of calls every day. Automation features allow these centers to handle...
Read MoreWhy Use Geofencing in Healthcare?
When it comes to healthcare call centers, you want to be able to promote your practice in your local area...
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