What Is A Medical Marketing Funnel And How Can It Help Your Practice?

What Is A Medical Marketing Funnel And How Can It Help Your Practice?

Medical marketing strategies range from having an effective website to your advertising, digital marketing, educational videos, and more. However, when...
Read More
Call Center & Patient Feedback: What You Need To Know

Call Center & Patient Feedback: What You Need To Know

Healthcare call centers should turn over every rock when trying to enhance the customer experience. Treat them like gold and...
Read More
The Basics Of Medical Insurance Verification

The Basics Of Medical Insurance Verification

When it comes to running your healthcare organization, medical insurance verification is one of the most important aspects that you...
Read More
Creating A Call Center Disaster Recovery Plan

Creating A Call Center Disaster Recovery Plan

When it comes to your healthcare call center, continuity is of the utmost importance. However, several call centers do not...
Read More
Speech Analytics & Call Centers 101

Speech Analytics & Call Centers 101

In any healthcare organization, it’s always important to constantly look for ways your medical call center could be improving. That...
Read More
Tips To Engage Inactive Patients

Tips To Engage Inactive Patients

Patient reactivation is one of the most important topics when it comes to healthcare services. After all, if a patient...
Read More
Contact Center Quality Assurance: What It Is And How It Works

Contact Center Quality Assurance: What It Is And How It Works

Call centers are incredibly helpful for your medical center in order to improve patient outcomes and enhance your internal systems...
Read More
What You Should Know About AI Powered Contact Centers

What You Should Know About AI Powered Contact Centers

When it comes to healthcare call centers, there are several benefits they can bring to your healthcare practice. However, you...
Read More
A Lady Working in a Call center

The Best Tips To Reduce Call Center Shrinkage

The competition for health services today is fierce. And ensuring that your healthcare call center is providing the best patient...
Read More