Blogs
What Is A Medical Marketing Funnel And How Can It Help Your Practice?
Medical marketing strategies range from having an effective website to your advertising, digital marketing, educational videos, and more. However, when...
Read MoreCall Center & Patient Feedback: What You Need To Know
Healthcare call centers should turn over every rock when trying to enhance the customer experience. Treat them like gold and...
Read MoreThe Basics Of Medical Insurance Verification
When it comes to running your healthcare organization, medical insurance verification is one of the most important aspects that you...
Read MoreCreating A Call Center Disaster Recovery Plan
When it comes to your healthcare call center, continuity is of the utmost importance. However, several call centers do not...
Read MoreSpeech Analytics & Call Centers 101
In any healthcare organization, it’s always important to constantly look for ways your medical call center could be improving. That...
Read MoreTips To Engage Inactive Patients
Patient reactivation is one of the most important topics when it comes to healthcare services. After all, if a patient...
Read MoreContact Center Quality Assurance: What It Is And How It Works
Call centers are incredibly helpful for your medical center in order to improve patient outcomes and enhance your internal systems...
Read MoreWhat You Should Know About AI Powered Contact Centers
When it comes to healthcare call centers, there are several benefits they can bring to your healthcare practice. However, you...
Read MoreThe Best Tips To Reduce Call Center Shrinkage
The competition for health services today is fierce. And ensuring that your healthcare call center is providing the best patient...
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