Key Elements of Transitional Care Management

Key Elements of Transitional Care Management

What is transitional care management? Transitional care management is the set of services provided to a patient to help them...
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Important Tools That Can Help You Improve Patient Engagement

Important Tools That Can Help You Improve Patient Engagement

Why is patient engagement important in healthcare? The goal of boosting patient engagement is to improve the effectiveness of the...
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How to Measure Patient Satisfaction in Healthcare

How to Measure Patient Satisfaction in Healthcare

Why is patient satisfaction important? In healthcare, competition for the share of the wallet of patients is increasing, making it...
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Essential Call Center Metrics and KPIs to Track for Success

Essential Call Center Metrics and KPIs to Track for Success

KPI stands for Key Performance Indicator and it is a metric that you establish to measure a certain aspect of...
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What Is Medical Digital Marketing?

What Is Medical Digital Marketing?

Our world has gone digital. Unfortunately, many medical practices are lagging behind. Even doctors on the cutting edge of their...
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Best Practices for Healthcare Advertising on Instagram

Best Practices for Healthcare Advertising on Instagram

One of our top 10 healthcare marketing tips in 2020 was to embrace social media. This hasn’t changed in 2021...
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5 Important Healthcare Call Center Metrics

5 Important Healthcare Call Center Metrics

When you invest in patient engagement solutions, you want to know that they are doing more than just taking tasks...
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Why Customer Complaints Are Good For Your Business

Why Customer Complaints Are Good For Your Business

Patients have always shared their medical practice experiences with friends and family. Now, they share them with the entire world...
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What Is Insurance Verification and Eligibility?

What Is Insurance Verification and Eligibility?

As a medical provider, you need to be prepared to work directly with insurance providers to help patients maximize their...
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