Blogs

For many medical answering services, the end of the year usually means a slowdown in major activities until the new...

Frequently Overlooked, a Medical Call Center’s Best Practices Can be One of the Most Accurate Indicators of Its Capabilities and...

Simple Ways to Ensure Your Hospital or Clinic’s SMS Text Messages are Satisfying HIPAA and PHI Compliance Most healthcare providers...

The Long-Awaited Change in How Google Will Rank Healthcare and Hospital Websites is Just About Here Since 2016, my colleagues...

Be Careful: Advantages Can Quickly be Outweighed by Risks, Especially If Not Properly Managed With ObesityWeek2017 beginning tomorrow, many of...

Listening to Customers is the Key to Effective Customer Engagement Earlier this month, we published a news release to announce...

Now is the Time to Update Your Hospital Website Encryption to Avoid the Dreaded Chrome 62 ‘Not Secure’ Label As...

If you are responsible for patient engagement or marketing at a women’s health clinic, there are two things that are...

The adage “Happy customers are good for business” is practically universal whether in healthcare or any other industry. That is...