If you’re a healthcare provider or medical professional, then you know that online visibility is critical. Today, patients turn to the internet to research their …
Social media is a powerful tool that can be used to connect with patients and promote your healthcare practice. However, if it is used effectively, …
Healthcare providers are under pressure to improve the patient experience. Patients expect their medical providers to provide a highly organized, efficient, and personalized experience. With …
Customer service is the key to any successful business, and healthcare call centers are no exception. Like any other company, healthcare organizations must provide exceptional …
If you’re running a call center, it’s essential to make sure that you are HIPAA compliant. This means that you are taking the necessary steps …
