5 Important Healthcare Call Center Metrics
Posted by Jeff Tormey on July 1st, 2021 | 4 years agoWhen you invest in patient engagement solutions, you want to know that they are doing more than just taking tasks off your hands; you want …
Why Customer Complaints Are Good For Your Business
Posted by Jeff Tormey on June 30th, 2021 | 4 years agoPatients have always shared their medical practice experiences with friends and family. Now, they share them with the entire world. Patient and customer complaints can …
The Ultimate Guide to Patient Experience
Posted by Jeff Tormey on June 26th, 2021 | 4 years agoThe patient experience isn’t just about satisfaction; it encompasses all interactions patients have with healthcare as a whole. Unfortunately, patient experience statistics consistently show that …
The Benefits of an EHR Built for Innovation
Posted by Jeff Tormey on June 24th, 2021 | 4 years agoElectronic health records (EHRs)are at the forefront of digitized healthcare; despite this, many practices are struggling with making the switch. If yours is one such …
How Video Marketing Can Influence The Future Of Healthcare
Posted by Jeff Tormey on June 21st, 2021 | 4 years agoVideo has long been used in healthcare; anyone who has sat through a training video in a back room knows that. However, medical video production …