The Difference Between Contact Center And Call Center
Posted by Jeff Tormey on June 6th, 2023 | 2 years agoThere is a lot of talk today about call centers and contact centers when it comes to medical services. While these two terms may sound …
The Importance Of A CRM That Is HIPAA Compliant
Posted by Jeff Tormey on May 12th, 2023 | 2 years agoThe healthcare industry is constantly going through changes. Technology is a fantastic tool that helps you streamline your health services for patients. However, it also …
Types of Call Forwarding In A Healthcare Call Center
Posted by Jeff Tormey on May 10th, 2023 | 2 years agoWhen it comes to call forwarding, there are a lot of aspects to consider for the healthcare industry. For context, call forwarding happens when a …
Paid Search Tips Healthcare Organizations Need to Know
Posted by Jeff Tormey on May 8th, 2023 | 2 years agoOnline search has become a much more competitive field in recent years. This is especially true for the healthcare industry. Doctors, hospitals, and other medical …
How A Missed Call Can Impact Business For Healthcare Organizations
Posted by Jeff Tormey on May 5th, 2023 | 2 years agoRunning any kind of business requires excellent customer contact methods. This is especially true for healthcare, where the stakes are high. However, a lot of …