Why Social Media is so Important for Call Centers
Posted by Jeff Tormey on April 21st, 2023 | 3 years agoIn today’s day and age, social media has really taken the world by storm. With billions of users across the globe, social media is obviously …
The Reasons For A Multilingual Call Center For Healthcare
Posted by Jeff Tormey on April 17th, 2023 | 3 years agoAny healthcare call center today needs to be able to address the needs of various patients living in multiple locations. Your hospital should always be …
Steps To Reduce Wait Times In Call Centers
Posted by Jeff Tormey on April 11th, 2023 | 3 years agoWhen it comes health care call centers, there are several things that you need to do to improve. After all, it’s an extension of your …
What Is A Medical Marketing Funnel And How Can It Help Your Practice?
Posted by Jeff Tormey on April 7th, 2023 | 3 years agoMedical marketing strategies range from having an effective website to your advertising, digital marketing, educational videos, and more. However, when it comes to driving more …
Creating A Call Center Disaster Recovery Plan
Posted by Jeff Tormey on March 21st, 2023 | 3 years agoWhen it comes to your healthcare call center, continuity is of the utmost importance. However, several call centers do not have the right business continuity …