Steps To Reduce Wait Times In Call Centers
Posted by Jeff Tormey on April 11th, 2023 | 2 years agoWhen it comes health care call centers, there are several things that you need to do to improve. After all, it’s an extension of your …
What Is A Medical Marketing Funnel And How Can It Help Your Practice?
Posted by Jeff Tormey on April 7th, 2023 | 2 years agoMedical marketing strategies range from having an effective website to your advertising, digital marketing, educational videos, and more. However, when it comes to driving more …
Creating A Call Center Disaster Recovery Plan
Posted by Jeff Tormey on March 21st, 2023 | 2 years agoWhen it comes to your healthcare call center, continuity is of the utmost importance. However, several call centers do not have the right business continuity …
Understanding the Difference Between Patient Satisfaction vs. Patient Experience
Posted by Jeff Tormey on November 20th, 2021 | 3 years agoAs a medical provider, you know the importance of having happy patients. And when it comes to measuring their happiness, there are two important metrics …
Does Medicaid Cover Transitional Care Management
Posted by Jeff Tormey on November 16th, 2021 | 3 years agoThe health care system in the United States is complicated and navigating it can be difficult. There are many hoops that you have to jump …