The contact center industry is constantly changing, and 2023 is no exception. If you’re in the healthcare industry, staying up-to-date on the latest trends is …
Healthcare providers are tasked with protecting their patients’ privacy while ensuring they have the latest and most efficient communication tools. It can be a difficult …
If your healthcare center is like most, you use various software systems to manage different aspects of your business. This will lead to inefficiencies and …
Medical call centers are responsible for connecting patients with medical professionals, managing the data associated with their visits, and ensuring quality customer service. Having enough …
Medical call centers are entrusted with a great deal of sensitive data. It is essential to take the necessary precautions to keep this data safe …
