Tips To Engage Inactive Patients
Posted by Jeff Tormey on March 14th, 2023 | 2 years agoPatient reactivation is one of the most important topics when it comes to healthcare services. After all, if a patient falls out of engagement and …
Contact Center Quality Assurance: What It Is And How It Works
Posted by Jeff Tormey on March 10th, 2023 | 2 years agoCall centers are incredibly helpful for your medical center in order to improve patient outcomes and enhance your internal systems. That being said, there are …
What You Should Know About AI Powered Contact Centers
Posted by Jeff Tormey on March 7th, 2023 | 2 years agoWhen it comes to healthcare call centers, there are several benefits they can bring to your healthcare practice. However, you may be wondering about the …
The Best Tips To Reduce Call Center Shrinkage
Posted by Jeff Tormey on February 20th, 2023 | 2 years agoThe competition for health services today is fierce. And ensuring that your healthcare call center is providing the best patient satisfaction and support is key …
Improving Reimbursement for Medical Claims: Explained
Posted by Jeff Tormey on February 15th, 2023 | 2 years agoPrivate health care practices face challenges when optimizing and verifying health care claims for medical reimbursement. In order to be paid on time and consistently …