Blogs

When it comes to your healthcare call center, continuity is of the utmost importance. However, several call centers do not...

In any healthcare organization, it’s always important to constantly look for ways your medical call center could be improving. That...

Patient reactivation is one of the most important topics when it comes to healthcare services. After all, if a patient...

Call centers are incredibly helpful for your medical center in order to improve patient outcomes and enhance your internal systems...

When it comes to healthcare call centers, there are several benefits they can bring to your healthcare practice. However, you...

The competition for health services today is fierce. And ensuring that your healthcare call center is providing the best patient...

Private health care practices face challenges when optimizing and verifying health care claims for medical reimbursement. In order to be...

Around 20% of patients experience a bad post-discharge event. This could range from infections to complications and more within 30...

When it comes to health call centers, customer service is critical. And the CSAT score is one way to gauge...